Your Responsibilities
You’ll design product and sales communications for our customers centered around our checking account, crafting precise wording, visuals, and layouts. In doing so, you’ll ensure a consistent brand presence and a compelling customer experience across various channels and documents through a unified look and feel.
From the initial idea to measuring success, you’ll support sales and marketing campaigns, plan and coordinate their implementation, and use the results to identify specific actions that will make our campaigns even more successful.
You’ll also be in full control of the design and coordination of promotional materials, copy, images, and layouts: You’ll brief the content, enter it into the content management system, and bring legal and product managers on board.
With a keen eye for the market and the competition, you’ll identify new trends and opportunities, use them to develop strategies for our product communication and sales campaigns—all while keeping a close eye on the conversion rate.
Using A/B testing, you’ll determine what resonates with our customers and what doesn’t; in close collaboration with UX, you’ll put wording, channels, images, layouts, and features to the test; and you’ll create business cases for campaigns and sales initiatives.
Data, customer feedback, and Voice-of-Customer insights will help you identify pain points and hurdles and drive improvements.
You’re also well-suited to handle AI and automation, as you’ll evaluate which new technologies are a good fit for us and how we can use them to boost efficiency, quality, and customer value.
And to ensure everyone in the Daily Banking product tribe is on the same page, you’ll keep your colleagues up to date with reports, work instructions, guidelines, and procedural manuals.
Your Profile
Do you enjoy bringing communication, data, and customer experience together? And do you firmly believe that what’s good can always be made even better? Then you’ve come to the right place: We foster an open culture of learning from mistakes, encourage strong performance, and create an environment where commitment, growth, and collaboration matter. Apply now—your resume is all we need to get to know you.
Degree with a focus on marketing, communication, or a related field, or comparable qualifications
Several years of experience in customer communication and digital marketing of products/services, ideally in the financial sector
A structured, results- and solutions-oriented approach to work, as well as quick comprehension
Assertiveness and persuasiveness in communication and presentation
A team player with a high level of commitment, motivation, and adaptability
Open to cultural diversity in an international environment
Fluent in spoken and written German and English
Benefits
Company pension plan, capital-forming benefits, free Deutschlandticket & bike leasing, company cafeteria
Hybrid work model: In addition to working in the office, you can also work remotely—within the framework of company, legal, and regulatory requirements.
Flexible work schedules, sabbaticals, subsidies for long-term care and childcare costs
Dedicated budgets for personal development and health, plus a personal equipment budget for your mobile workspace