AVAG Holding SE is one of Europe’s largest independent automotive retail groups. Based in Augsburg, we shape the mobility of today and tomorrow with approximately 6,000 dedicated employees at nearly 200 retail locations. As an owner-managed family business with over 110 years of history, we combine tradition with innovation and create opportunities for people who want to actively shape the automotive retail industry.
Customer relationships are at the heart of our business, and our Customer Relationship Management (CRM) system is the tool we use to build them. As a CRM Manager or CRM System Administrator (m/f/d), you’ll ensure that our CRM systems run smoothly, are continuously improved, and provide Sales, Marketing, and Online Marketing with exactly the data they need for successful campaigns. You’ll serve as the bridge between business units and IT, transforming customer data into targeted audience segments and deriving concrete recommendations from analyses. If you combine an affinity for IT with a knack for sales and marketing and enjoy serving as a point of contact for many colleagues, you’ll find a role with genuine creative freedom at our offices in Augsburg or Memmingen.
Your Responsibilities
System support, including the maintenance, implementation, and further development of our Customer Relationship Management (CRM) system
Document management and campaign management
Creating target audience selections for marketing campaigns
Administration and user management in our CRM systems
Close collaboration with our internal departments: Sales, Marketing, Online Marketing, and IT
Regular analysis and evaluation of sales activities, as well as deriving recommendations for action
Serving as the point of contact and providing technical support to the relevant departments on all matters related to CRM
Your Profile
Successful completion of vocational training in a business-related field or a relevant college degree
Initial professional experience, e.g., in marketing or IT, is desirable
Enthusiasm for IT and proficiency with modern office communication tools
Flexibility, a willingness to work hard, and a willingness to travel occasionally
Strong communication skills and a passion for working with people
Benefits
Company Pension Plan
Employee Events
Employee Discounts
Sports and Fitness Programs
Good Transportation Access
Bike Leasing
Job security at a high-performing, growing family-owned company
A collegial work environment with flat hierarchies and quick decision-making processes
Performance-based compensation and attractive benefits
30 days of vacation plus special leave for events such as weddings, moving, etc.
Cross-location events such as Christmas parties, company outings, and soccer tournaments
Attractive employee benefits such as Corporate Benefits, company fitness program (Wellpass), bike leasing, and much more
At AVAG Holding SE, collaboration is key: We support one another, share knowledge, and grow together. With personalized professional development opportunities and clear career prospects, you’ll play an active role in shaping your professional future at AVAG Holding SE.
Watch the video here: AVAG Holding SE Company Profile